Operations Manager - Retail Store Leadership

Join Jasa Ayah Corp. as an Operations Manager and take the lead in driving excellence across our retail outlets in Surabaya. In this pivotal role, you will oversee daily operations, ensuring efficiency, productivity, and adherence to company standards. Your leadership will directly impact our customers' shopping experience, making every visit memorable.

At Jasa Ayah Corp., we are committed to fostering a culture of innovation and continuous improvement. Our retail stores are the face of our brand, and your strategic vision will help us maintain and enhance our competitive edge. You will work closely with cross-functional teams, including sales, marketing, and logistics, to streamline operations and drive growth.

As an Operations Manager, you will manage a team of store managers and supervisors, providing them with the tools and support they need to excel. You will implement and monitor key performance indicators (KPIs) to ensure our stores meet and exceed sales targets. Additionally, you will collaborate with our corporate office to align store operations with company-wide strategies.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of retail stores in Surabaya, ensuring adherence to company standards and policies.
• Manage and mentor a team of store managers and supervisors, fostering a culture of excellence and continuous improvement.
• Implement and monitor KPIs to drive sales performance and operational efficiency.
• Conduct regular store audits to identify areas for improvement and implement corrective actions.
• Collaborate with the corporate office to align store operations with company-wide strategies and initiatives.
• Work closely with cross-functional teams, including sales, marketing, and logistics, to streamline operations and drive growth.
• Ensure compliance with health and safety regulations, as well as any other relevant industry standards.
• Develop and execute training programs to enhance the skills and knowledge of store staff.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail operations management, preferably in a leadership role.
• Proven track record of successfully managing retail stores, driving sales growth, and improving operational efficiency.
• Strong leadership and communication skills, with the ability to inspire and motivate a team.
• Excellent organizational and problem-solving skills, with the ability to manage multiple tasks and priorities.
• Proficiency in using retail management software, such as SAP Retail or similar systems.
• Knowledge of industry trends and best practices in retail operations.
• Ability to travel frequently to different store locations.

🛠️ Keahlian

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