Commercial Excellence Manager

PT Global Resources Indonesia is seeking a skilled Commercial Excellence Manager to join our team in Bangka Belitung. This role is pivotal in optimizing commercial strategies, enhancing customer engagement, and ensuring the highest standards of service quality. As a Commercial Excellence Manager, you will play a key role in driving strategic growth and delivering exceptional results for our clients.

In this dynamic role, you will work closely with cross-functional teams to develop and implement commercial strategies that align with our business objectives. You will leverage your expertise in market analysis, customer relationship management, and process optimization to enhance our competitive edge. At PT Global Resources Indonesia, we are committed to fostering a culture of innovation and excellence, providing you with the opportunity to grow and thrive in a supportive environment.

📋 Tanggung Jawab Pekerjaan

• Develop and implement commercial strategies to drive business growth and improve market position.
• Enhance customer engagement and satisfaction through effective relationship management.
• Leverage data analytics tools to monitor and optimize commercial performance.
• Lead cross-functional teams to ensure the delivery of high-quality services and products.
• Stay updated with industry trends and best practices to maintain a competitive edge.
• Collaborate with senior management to align commercial activities with overall business objectives.
• Ensure compliance with regulatory requirements and industry standards.
• Provide regular reports and presentations to stakeholders on commercial performance and strategic initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in commercial management or a similar role.
• Proven track record of driving commercial excellence and achieving measurable results.
• Strong understanding of market dynamics and customer behavior.
• Excellent analytical and problem-solving skills.
• Proficiency in using commercial software and data analytics tools such as Salesforce, SAP, or similar platforms.
• Certification in commercial management or a related field is a plus.
• Strong leadership and communication skills.

🛠️ Keahlian

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