Butler & Assistant

Shape Haus is seeking a meticulous and service-oriented Butler & Assistant to join our esteemed team in the beautiful region of Klungkung, Bali. In this pivotal role, you will be responsible for curating an unparalleled experience for our distinguished guests, ensuring their stay is nothing short of extraordinary. With a blend of hospitality and attention to detail, you will manage guest requests, coordinate with our team, and maintain the highest standards of service. This is an opportunity to be part of a team that values excellence and guest satisfaction above all else.

Our team at Shape Haus is dedicated to providing an exceptional experience for our guests. As a Butler & Assistant, you will play a crucial role in ensuring that every detail of your guests' stay is perfect. You will be responsible for managing guest requests, coordinating with our team, and maintaining the highest standards of service. This role offers a unique opportunity to be part of a team that values excellence and guest satisfaction above all else.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and coordinate guest requests and special arrangements
• Assist in the preparation and service of meals and beverages
• Ensure the cleanliness and maintenance of guest rooms and common areas
• Provide exceptional guest service and ensure their comfort and satisfaction
• Coordinate with the housekeeping and maintenance teams to address any issues promptly
• Assist in the organization and execution of events and activities for guests
• Maintain a high level of professionalism and confidentiality
• Work closely with the hotel management team to ensure smooth operations

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in a similar role in the hospitality industry
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Fluency in English and Bahasa Indonesia
• Ability to work well under pressure and meet tight deadlines
• Knowledge of hotel management software such as PMS (Property Management System)
• Valid ID and work permit for Bali
• Passion for providing exceptional guest service

🛠️ Keahlian

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